Shipping policy

Last updated: January 3, 2026

At RIDZZZ, we aim to deliver your orders safely and promptly. This Shipping Policy explains how we process and deliver orders, so you know what to expect.

1. Order Processing

  • All orders are processed within 1–3 business days (Monday–Friday), excluding weekends and public holidays.
  • You will receive a confirmation email once your order is received and processed.

2. Shipping Methods & Estimated Delivery Times

UK Orders:

  • Standard Shipping: 3–7 business days
  • Express Shipping: 1–3 business days

European Union (EU) Orders:

  • Standard Shipping: 5–10 business days
  • Express Shipping: 3–5 business days

International Orders (outside EU):

  • Standard Shipping: 7–20 business days
  • Express Shipping: 5–10 business days

Delivery times are estimates only. RIDZZZ is not responsible for delays caused by carriers, customs, or other events outside our control.

3. Shipping Costs

  • Shipping charges are calculated at checkout and depend on location, weight, and shipping method.
  • Free shipping promotions will be clearly displayed on the website when applicable.

4. Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order directly on the carrier’s website using the tracking number provided.

5. Lost, Damaged, or Delayed Packages

  • RIDZZZ is not responsible for delays or lost shipments caused by carriers, customs, or postal services.
  • If your order is significantly delayed, lost, or arrives damaged, please contact us at ridzzzinfo@gmail.com. We will assist you in locating your package or resolving the issue according to our Return Policy.

6. Shipping Restrictions

  • We currently ship to the UK, EU, and selected international countries.
  • Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

7. Multiple Shipments

  • Orders containing multiple items may be shipped separately.
  • Shipping charges are calculated based on the total order at checkout

8. Returns

  • For information on returns, please see our Return Policy
  • Any return shipping costs will be handled according to the policy outlined there.

9. Changes to This Policy

  • RIDZZZ reserves the right to update or modify this Shipping Policy at any time.
  • Changes will be posted on this page with the “Last Updated” date.

10. Contact Us

  • For questions regarding shipping, please contact:
    Email: ridzzzinfo@gmail.com